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A high quality website allows far greater communication between you and your
customers. You can notify customers almost immediately of new products or
services through ‘email alerts’ that can bring them to your website. You can
build a more loyal customer base by regularly providing helpful or pertinent
information through your website, or an online newsletter (using How-To features,
current news, and upcoming product releases). A web site can also allow customers
to communicate with you or each other through blogs, forums, surveys or
suggestion forms.
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